In-Store Policies

STATEMENT

• Do not forget you get our personal service and attention. To us, you are a real person not a 'computer click'. 
• "We are here to answer all your questions before and after the sale."- Dariusz

PRIVACY

• We do not share! 
• We do not spam! 
• We do not change our privacy policies! 
• We are very proud of it!

NEW Equipment

• 7 Days Money Back Guarantee*
• All Returns Subject to 15% Re-stocking Fee
• 30 Days Defective Exchange
• Manufacturer's USA Limited Warranty Applies

DEMO Equipment**

• 7 Days Money Back Guarantee
• All Returns Subject to 15% Re-stocking Fee. Once demo is returned is concidered as used and it will be sold as used.
• Manufacturer's USA Limited Warranty Applies

USED Equipment

• 7 Days Money Back Guarantee
• No Re-stocking Fee
• Shipping Charges Apply
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‍* Special Orders are non-cancellable and deposits non-refundable. 'Ordered-For-You' purchases are non-returnable.

* In-the-ear headphones, phono cartridges and needles are non-returnable.

** what we consider as Demo Equipment: equipment displayed or played in store only! No home demos! No returned open box - that is considered by us as used equipment.

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If you live on the South Shore we now offer free delivery to the Braintree "Five Corners" area.

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MAIL Order

• Please note unless otherwise specified we ship via UPS ground and USPS for small parts and accessories.
  
• In Massachusetts: All Sales plus 6.25% Sales Tax